Kiddie Academy of Longwood-Lake Mary

Reviews

• Amanda Occhino

  Mar, 27 2018
  ★ ☆ ☆ ☆ ☆
  The Facility is very very dirty, the baby room is cluttered and hazardous with the different rusted toys and rusted spoons used for the babies. I am extremely disappointed with the facility especially with the amount of money paid weekly. I have already reported this to child services. It is not safe for any child to be in that baby room, every day the toys where nasty and still had food/slobber from the day before play time. It was truly disgusting, my husband witnessed a staff member giving our sons pacifier to another baby and there where bugs in the baby room. I will never recommend any one to your facility and i left there as quick as i could find a safer cleaner facility. also you attempt to keep the baby room clean with wearing booties on the feet however they are not thrown away after each use there for the next person puts the booties on and walks in the baby room with all the dirt that the previous person had on. Every other facility i have been to throws them away after each use as they are very inexpensive! I can not express how upset and angry i was when i brought up these issues multiple times and nothing was done about any of these issues. It is truly disgusting. And i feel as though your facility only care about money and does not take the time to update and clean the place properly and have safe toys and eating utensils for the children. It is a hazard leaving your baby there. I also reported food left on the floor for three days in the same spot never cleaned up. The crumbs all around it is just gross i can go on and on. There was also an incident where the teacher decided to fill my sons bottle with formula first and then with water WHICH is a huge no no for his as he has a serious stomach condition and can not handle that amount of concentrated formula when i told ms beth this she told me that it was the way she did it when her kids where babies and she didn't know any other way which made me feel sick to my stomach because this is house she had been feeding all babies and especially my son.
  UPDATE: For parents who actually care about there children as i see that a positive comment was made after i made mine referencing my very true comment. You need to know that the owner has people make positive comments on the reviews. I suggest that when you take a tour you ask to see the toys and utensils used to feed you child in the baby room, take a close look around the floor for food ect, dont schedule a tour just show up so there is no time to "tidy" up the baby room before you go because believe me it will never be that clean again, look at the booties you put on your feet when asked to wear them to tour the baby room and they will tell you that they throw them away but they do not, as thats what i was told on my tour. I wish i looked more closely at the baby room when i toured the facility! The google reviews are for the customers to know exactly what is going on at the school especially since it involves children, not for you to have people post "positive" things to get you more business it is just a shame. As far as my report to dcf it was reported for neglect, due to cleanliness and the hazard of rusted toys and utensils in the facility, the facility has neglected to properly care to the infants while they are attending this school. It is even more disgusting that you have asked someone to comment on my review instead of taking action to fix the issues. As i said before i do not feel safe with the clutter filled baby room and will NEVER be back and will never recommend anyone to go there.

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